1. Introduction
Welcome to GraphicWord! By accessing and using our website (www.graphicword.in) and services, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our services.
2. Products & Services
We specialize in printing and advertising materials such as:
- Visiting cards
- Posters
- Banners
- Brochures
- Flyers
- Custom prints and branding materials
All orders are subject to availability, and we reserve the right to refuse service to anyone for any reason.
3. Order Placement & Payment
- Orders can be placed through our website, email, or phone.
- Payments must be made in full before production begins.
- We accept payments via credit/debit cards, UPI, net banking, and digital wallets.
- In case of a failed or delayed payment, the order will not be processed until the issue is resolved.
4. Customization & Proofing
- Customers must provide accurate details for any custom printing order.
- We will share a digital proof for approval before printing.
- Once the design is approved by the customer, no further changes can be made.
- We are not responsible for errors in content (spelling mistakes, incorrect details, low-resolution images) provided by the customer.
5. Pricing & Taxes
- All prices on our website are inclusive of applicable taxes unless stated otherwise.
- Prices are subject to change without prior notice.
- Discounts or promotional offers, if available, will be applied at the time of purchase.
6. Delivery & Shipping
- Orders will be shipped via reliable courier partners.
- Delivery timelines are estimated and subject to external factors such as weather, courier delays, or other unforeseen circumstances.
- We are not responsible for delays caused by third-party courier services.
7. Intellectual Property Rights
- All designs, templates, and content on our website are owned by GraphicWord.
- Customers must ensure they have the legal rights to use any logos, images, or copyrighted materials they upload for printing.
- GraphicWord is not liable for any copyright violations related to content provided by customers.
8. Limitation of Liability
- We are not responsible for damages caused due to:
- Errors in the design provided by the customer.
- Delayed or lost shipments due to courier issues.
- Unsatisfactory color variations (as digital screens may display colors differently from print).
- Our liability is limited to reprinting the order or providing a refund as per our Return & Refund Policy.
9. Cancellation & Refunds
- Orders cannot be canceled once production has begun.
- Refunds will be processed only for damaged or incorrect orders (refer to our Return & Refund Policy).
10. Governing Law
- These Terms & Conditions are governed by the laws of India, and any disputes shall be settled in the courts of New Delhi.